Nabilah S
DataCo, the leading telecommunications provider in Papua New Guinea, is currently tackling a major network outage that has affected its transmission network and equipment. This disruption has predominantly impacted customers in Lae and the Highlands Region.
DataCo’s team of network engineers and technicians is tirelessly working around the clock to repair the network and restore services as quickly as possible. The company has reaffirmed its commitment to promptly resuming normal operations, recognizing the critical importance of connectivity for its customers.
DataCo issued an official statement expressing its deepest apologies for any inconvenience experienced by its valued customers and the general public. The company reassured everyone that it is taking all necessary measures to minimize disruptions and expects a complete recovery shortly.
Customers with questions or concerns regarding the outage are encouraged to contact DataCo’s Network Operations Center (NOC) team at +675 313 3936 or via email at DE@nogAJEQAtn.
The statement was authorized by Paul Komboi, GCL, OBE, Chief Executive Officer of DataCo.
