Nabilah S
A top official from the Department of Information, Communication, and Technology says that Papua New Guinea will have better and more open government services if it has the right digital infrastructure.
Russel Woruba, Deputy Secretary of ICT for Digital Government and Information Delivery, stressed the importance of citizens having access to government services with a few taps on their smartphones, where bureaucracy is minimized, and efficiency is maximized.
He said that PNG could look to other countries’ digital transformation models, like Estonia’s, to learn how to make the government more efficient and open while cutting costs.
“The digital world is changing quickly, and governments that don’t spend on digital infrastructure risk falling behind in the race toward progress.
By adopting digitalization, PNG can make a fast, flexible government that uses the latest technology.
Using cloud services in government work can make things more efficient and open, but as a responsible Department, we are aware of the risks,” he said.
Woruba added that inadequate security measures could lead to data breaches and cyber-attacks, so government agencies must ensure that suitable security measures, such as robust authentication protocols and data encryption, are in place.
Also, DICT said that using third-party cloud providers needs careful screening and monitoring to make sure they follow government rules and regulations.
The Department knows the risks and works with local and international partners to deal with these problems.
